Care & Maintenance Instructions :
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Regularly dust the furniture to keep it clean.
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Clean the wooden surface with a microfiber cloth slightly dampened with a wood-friendly cleaner. Immediately follow up with a dry, soft, lint-free cloth to remove moisture.
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For spills, gently blot the stain with a clean, dry cloth. Avoid using rough materials or rubbing the spot aggressively.
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Always use mats and coasters before placing hot or cold items on the wooden surface.
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Keep the furniture away from moisture and water to prevent damage.
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Protect the furniture from direct sunlight and heat to preserve its original quality.
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Keep sharp objects away from the furniture to avoid scratches and cuts.
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Avoid contact with chemicals and alcohol, as they may damage the natural finish and durability.
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Important: Do not drag the furniture to move it, as this could weaken the joints. Always lift the furniture when relocating.
Warranty Information:
This product comes with a 36-month warranty that covers manufacturing or workmanship defects that occur during the warranty period, provided the furniture is used under normal household conditions.
This limited warranty does not cover:
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Normal wear and tear over time
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Minor cuts, scratches, or damage caused by improper cleaning methods, impacts, or accidents
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Damage resulting from incorrect installation or assembly by the customer
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Improper storage, assembly, installation, misuse, or cleaning with unsuitable products (e.g., upholstery may fade if exposed to direct sunlight)
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Cracks caused by displacement of the product
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Decay of wood due to constant exposure to water
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Seasonal contraction and expansion of solid wood (this is natural and not covered under warranty)
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Natural wood characteristics such as joint lines or grain variations, which are not defects; any claims related to seasonal splits or joint openings are limited to the warranty period from the date of purchase (for solid wood furniture)
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Upholstery fabrics (e.g., seat covers) are not covered; the warranty applies only to the frame and mechanisms, if applicable
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Damage caused by non-standard dry-cleaning methods or harsh chemicals
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Unevenness up to 5 mm due to floor or surface level differences, which is generally accepted as per industry standards
Warranty Contact:
For any issues, please raise a ticket through the Help Centre, and we will address your query as soon as possible.
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